In organizations you have been part of, what communication have you experienced that was particularly effective – be specific. What was the communication and how did it persuade you?
By Austin Merritt
Types of communication within organizations vary significantly. One organization I was a part of was being a regular attendee of my church. In our church our pastor was our lead spokesman. He would portray a message to the congregation through different means of communication. He would use verbal and nonverbal communication to present his message to the congregation. For example, if something was being stressed the pastor would raise his voice and deliver his message with use of body language. To me this is effective. Everyone has a different learning style. People may be a confluent learner, technical reasoning learner, etc. For me to stay entertained and focused, my pastor was effective in his portrayal by using hand gestures and changing his tone of voice and grasping my attention. That is not to say that all pastors, priests, and teachers use the same delivery for communication. But by being active in portrayal, they can grasp my attention easier. Again, not to say I don’t get distracted throughout various messages.
On my high school football team I remember playing our biggest rivals. I went into play, as a backup, on the defensive side of the ball. As the play started, I went to a spot on the field that was not mine and left my assigned gap open. The running back ran to my assigned area and scored upon us. As I ran back to the sidelines, my coach was waiting for me. He pointed what I did wrong and showed me the importance of my mistake by raising his voice. At first I did not find it effective because I did not want to be in that situation, but looking back I see how it can be effective. By raising his voice and mixing emotions together, my coach was trying to stress the point and make a quick change about it. Not something where we can brush it under the rug and fix it next week. We need it changed and we need it now. My coach and I got along really well and we joke with each other during class all the time. I think the most effective communication depends on your learning style. For me, I prefer a nice easy-going talk but other people need verbal slaps in the face.