In organizations you have been part of, what communication have you experienced that was particularly effective – be specific. What was the communication and how did it persuade you?
By Austin Merritt
Types of communication within organizations vary significantly. One organization I was a part of was being a regular attendee of my church. In our church our pastor was our lead spokesman. He would portray a message to the congregation through different means of communication. He would use verbal and nonverbal communication to present his message to the congregation. For example, if something was being stressed the pastor would raise his voice and deliver his message with use of body language. To me this is effective. Everyone has a different learning style. People may be a confluent learner, technical reasoning learner, etc. For me to stay entertained and focused, my pastor was effective in his portrayal by using hand gestures and changing his tone of voice and grasping my attention. That is not to say that all pastors, priests, and teachers use the same delivery for communication. But by being active in portrayal, they can grasp my attention easier. Again, not to say I don’t get distracted throughout various messages.
On my high school football team I remember playing our biggest rivals. I went into play, as a backup, on the defensive side of the ball. As the play started, I went to a spot on the field that was not mine and left my assigned gap open. The running back ran to my assigned area and scored upon us. As I ran back to the sidelines, my coach was waiting for me. He pointed what I did wrong and showed me the importance of my mistake by raising his voice. At first I did not find it effective because I did not want to be in that situation, but looking back I see how it can be effective. By raising his voice and mixing emotions together, my coach was trying to stress the point and make a quick change about it. Not something where we can brush it under the rug and fix it next week. We need it changed and we need it now. My coach and I got along really well and we joke with each other during class all the time. I think the most effective communication depends on your learning style. For me, I prefer a nice easy-going talk but other people need verbal slaps in the face.
By Jimmy Lavorato,
In organizations you have been part of, what communication have you experienced that was particularly effective?
I started my own organization in high school and I found that one of the easiest ways to communicate with multiple people is by an e-mail chain. For specific things that I wanted people to remember, I found that when I talked face to face with them, they were more likely to remember that encounter as opposed to an e-mail. So for me verbal communication soon became the best way to effectively communicate with everyone. It was helpful that most of the people I needed to communicate with were students at the school and it wasn’t hard for me to find them. On the other hand when I needed to talk to people like the activities coordinator and people like that, communication via e-mail was the most effective. My people skills and verbal communication skills became very important especially when I needed to sell t-shirts and get members or else the group would have failed. Luckily for me there are many useful ways to communicate with people so the group was a success.
By: Marina Eggen
In the organizations I have been apart of it has been most effective to use all four types of communication together (verbal, nonverbal, visual, written). I’ll use the example of a basketball team. Every member of the organization is not together all the time so written communication is essential for updates and meeting times. When my coach had updates for us he would post them on the bulletin board in the locker room. Then when we are able to meet verbal and nonverbal communication work together to give the members a clear grasp of the information being relayed. Nonverbal communication can help the leaders of the group understand what their members are saying if those members don’t always speak up. In basketball our coach would tell us what to do in practice or in a game. Then on the court my team would have to communicate to play effectively. Visual communication can be helpful when explaining some ideas or points just because some people are visual learners. Such as when we need to learn a play we would draw it out. However, if I had to pick one type of communication to be most effective it would be verbal. This communication is the easiest and fastest way to relay information.
By: Shelby Schroeder
I have been involved in many organizations. Mostly back in high school. One organization that sticks out in my mind was the student council. The great thing about this organization was that everyone had a job to do or task to complete. There was the the leader of the organization who was a teacher, and then representatives from each of the classes. We would first communicate by announcing a meeting over the loud speaker, so that every one was in the same area to discuss things. We had to have good communication within the group in order to convey our ideas to the rest of the student body. The teacher in charge of the student council got ideas from us, and together we all decided what the best plan of action was. Then it was the teacher’s duty to talk to other teachers and administrators to try to persuade them to allow us to make changes to the school. It was also my duty as a representative of my class to convey our ideas back to the rest of the class. If anyone failed at communicating internally in the group, it was hard to show our ideas to the rest of the school. After talking with the rest of the school we would report back what our peers thought, and came up with the best plan for action!
How do groups communicate verbally and non-verbally?
It’s no secret that verbal communication hasn’t always been around. That’s why non-verbal communication can be such an important and effective way to communicate with people. Some looks people give can be a better way of understanding what message the person in trying convey than the actual things that person says. For example, if I make a joke in front of my mom that she doesn’t approve of, I know immediately that it upsets her, she doesn’t even need to tell me. Her face gets scrunched up, her arms cross and I make sure to fix the situation in any way I can. Sometimes this way of communicating is unintentional and for my picture example that is especially true. The picture is from years back and it shows my grandfather gambling at my family’s house during a party. Gamblers rely mostly on the cards they receive, but a large amount of information can be derived from the different facial expressions and other odd movements of the opponent thought to be completely unintentional. This information can be used to learn about your opponents possible hand and any tactics they thinks are being kept a secret. The ways communication can be accomplished are vast and all are important. Just the other day I was visiting the Syverson senior living home here in Eau Claire. I played my guitar from room to room for some of the elderly people there and I soon found out that its essential to be able to use touch and hand signals to communicate where most of the time standard speech won’t cut it.
Question: How do groups communicate verbally and nonverbally?
Communication in general is the process of sending and receiving messages that allows human beings to share skills, knowledge, and attitudes. Even though most people will assume that communication is identified with speech, it is actually composed of two dimensions – verbal and nonverbal. Communication without the use of words can be classified as nonverbal communication. It in turn includes apparent behaviors such as body language, facial expressions, eyes and eye contact, touching, and tone of voice. It can even convey a less obvious messages for example the way one dresses themselves, the posture that they hold themselves, and the spatial distance between two or more people. Verbal communication will consist of the usage of words along with how the words are arranged in order to fulfill a sentience of explaining an object or subject. But even words have limitations, there are always situations when we unintentionally use nonverbal communication to explain something, for example a shape, size or even a direction of where something is. Nonverbal signs are powerful, it is almost as if they express those inner feelings that are never said. Nonverbal messages are more likely to be more genuine because they are not as easily controlled like spoken words. Nonverbal signals can also express inner feelings that are inappropriate to state at a certain time, social etiquette limits what can be said but not done in times.
The picture below is of a class on leadership that I went to when I was at Badger Boy’s State. The instructor (bald man in red) is named Dr. Williams and the students (all the young gentlemen) show how both nonverbal along with verbal communication is being used within a group. Notice how Dr. Williams is arching his body along with using his hands within the picture to show how one subject coexists with another. Notice the eye contact that the majority of the students are giving to him. The body posture of the students along with the facial expressions show that they are intrigued by what is being shared. Notice that the symbols on the power point are those of Applebee’s and McDonalds. The smiles on the faces of the students can explain that Dr. Williams is making a joke about how they are both the same. Needless to say that every communication seen throughout life has some type of nonverbal communication within it.
Dr. Williams and his discussion on leadership via how one communicates
Concept: Types of Groups: Collectives, Categories
Definition: Collective Groups consist of a relatively large aggregation of group of individuals who show similarities in both actions and ideas. Categories of groups are an aggregation of people or things that share some common attribute or related in some way
Aggregation: a group, body or mass composed of many distinct parts or individuals.
Example: Collective groups can range from a street crowd watching a building fire, to an audience at a movie theater. None the less the concepts of the group are completely different but they all include mass movements of individuals who, through a dispersed area, show a common shift in opinion or actions. A Category can range from residents of New York City being referred to as “New Yorker’s” or even Americans whose ancestors were from Africa and are now called “African Americans” (Critical Thinking of Communication 82)
Concept: Types of Groups: Primary Social
Definition: A Social group is a collection of people who interact with each other and share characteristics and a sense of unit. But if you place Primary in front then you will get groups in which individuals intimately interact and cooperate over a long period of time. For example families, friends, peers, neighbors, classmates, sororities, fraternities, church members, etc… These groups can be characterized by a large level of member-to-group interdependence and identification; “Charles Cooley believed such groups serve as the primary source of socialization for members by shaping their attitudes, values, and social orientation.” (Critical Thinking in Communication, 79) It is the Primary Social Groups who shape us as the human beings to this day.
Example: The article “Primary groups and cosmopolitan ties, The rooftop pigeon flyers of New York City” shows a group of working-class men who fly and breed pigeons from their rooftops within New York City. Within the article there is a study that highlights how animal practices can bring together social relationships and cause connections to the environment along with demonstrate that a shared everyday activity, like flying pigeons can be as vital as an ethnicity or class within a primary group formation. (Jerolmack, Colin)
Jerolmack, Colin. “Primary Groups and Cosmopolitan Ties: The Rooftop Pigeon Flyers of New York City.” SAGE Journals. Enthnograpghy, 18 Nov. 2009. Web. 24 Sept. 2012. <http://eth.sagepub.com/content/10/4/435.full.pdf html>.
These are the concepts you need to review:
Social Exchange Theory/ Equity Theory
Individuals’ influence on groups
Groupmind/ group think
How sending a message is not synonymous with communicating
How communication differs from understanding
Here are the links to the blogs: (remember as of the moment that you have to copy and paste the URL address in order to get to their blog page.)
It’s often been said that a team or a group is only as strong as it’s weakest link, when thinking in terms of a group being one cohesive unit (entitativity) this idea is especially true. The individuals in a group are essential, but when labeled, they are always viewed as one entity- hence the root of the word. When I think about bands as an example, there are two ways they are named; a name each individual member agreed upon, or the name of the most talented and important person in the group. The same goes for other groups, its easier to view them as one thing instead of accounting for every member of the group. When people are seen as one group, they gain more power because instead of being seen as weaker individuals they are seen as an organized team. The mafia had power because people feared the name even if they knew nothing about any individual in that group. Groups receive power through being labeled, that’s how Team Awesome became the elite, powerful and intelligent group they are today.